Privacy Policy

This Privacy Policy applies to www.alphahedgeacademy.com

At AlphaHedge LLP (hereinafter referred to as “AlphaHedge Academy,” “we,” “our,” or “us”), we understand the importance of protecting your personal information and privacy. We value your trust and are committed to safeguarding any data you share with us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, www.alphahedgeacademy.com, or any associated digital platforms and services operated by AlphaHedge LLP.
By using our website, you consent to the practices described in this Privacy Policy.

Application

This Privacy Policy applies to all users of AlphaHedge Academy’s website, courses, and related services managed by AlphaHedge LLP.

Information We Collect

1. Contact Information

We may collect personal details such as your:

• Name
• Email address
• Phone number
• Postal address
• IP address

This information is usually collected when you fill out contact forms, sign up for courses, or communicate with us directly.

2. Payment and Billing Information

If you purchase a course or service, we may collect billing information such as your:

• Billing name and address
• Payment method (UPI, bank transfer, etc.)

Please note: AlphaHedge LLP does not store credit/debit card numbers, CVV, or expiry details. All sensitive payment data is handled securely by our authorized third-party payment gateway partners.

3. Information You Post

If you post comments, feedback, testimonials, or any form of content on our website or affiliated social media platforms, that information may be collected and displayed publicly.

4. Demographic Information

We may collect demographic details such as your age, profession, education level, or location through surveys or forms to better understand our audience and improve our offerings.

5. Technical and Usage Information

We may automatically collect certain technical details, including:

• Your IP address
• Browser type and version
• Operating system
• Device information
• Date and time of visits
• Pages viewed and interactions

This information helps us improve website performance and user experience.

How We Collect Information

Direct Collection

When you register for a course, contact us via email or phone, or fill out any form on our website, we collect information directly from you.

Passive Collection

We use tools like Google Analytics, cookies, and web beacons to collect anonymous usage data to understand user behavior and improve the website.

Third-Party Collection

If you use social media logins or integrated third-party services (e.g., YouTube videos, LinkedIn links), we may receive limited information from those platforms as per their privacy settings.

How We Use Your Information

We use your information to provide a seamless, secure, and personalized experience, including:

• To Contact You: To confirm registrations, respond to inquiries, or provide support.
• To Enhance User Experience: To tailor course recommendations, offers, or content based on your preferences.
• To Improve Services: To analyze trends, user behavior, and improve website functionality.
• For Security Purposes: To detect and prevent fraudulent or unauthorized access.
• For Marketing: To send promotional messages about new courses, programs, or offers (only with your consent).
• For Transactional Communication: To send confirmations, billing details, or service-related updates.

Sharing Your Information with Third Parties

We do not sell or rent your personal information. However, we may share it with trusted third parties when necessary, including:

• Vendors & Service Providers: For website management, payment processing, email communications, or analytics.
• Legal Authorities: If required to do so by law, court order, or regulatory compliance.
• Business Transfers: If AlphaHedge LLP undergoes a merger, acquisition, or restructuring, your data may be transferred as part of that process.
• Fraud Prevention: To protect against unauthorized transactions and ensure data integrity.

We ensure that all third parties handling your data follow appropriate data protection and confidentiality standards.

Email Opt-Out

You can opt out of receiving marketing or promotional emails at any time by writing to academy@alphahedge.co.in.
Please note that transactional or service-related communications (e.g., purchase confirmations, access credentials) will still be sent even if you opt out of marketing emails.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us understand user preferences and optimize our services. You can disable cookies in your browser settings, but certain features of the website may not function properly if cookies are turned off.

Third-Party Websites

Our website may include links to external or third-party websites. We are not responsible for the content, security, or privacy practices of such external sites. We recommend that you read their respective privacy policies before sharing any personal information.

Grievance Officer

In accordance with the Information Technology Act, 2000, and related rules, the details of our Grievance Officer are as follows:

Miss Soumita Banerjee
Grievance Officer, AlphaHedge LLP
Address: 19B Chakraberia Road, Kolkata – 700020]
📧 academy@alphahedge.co.in
📞 +91-9434434455

If you have any concerns, questions, or complaints regarding this Privacy Policy or our data practices, please contact the Grievance Officer at the above email or postal address.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any major updates will be communicated via email or by posting a notice on our website.
We encourage you to review this page regularly to stay informed about how we protect your information.

Jurisdiction

By using our website, you agree that any disputes relating to privacy or data protection will be governed by this Privacy Policy and the Terms of Use of this website.
All such disputes will be subject to the exclusive jurisdiction of the courts of Kolkata, India.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

AlphaHedge LLP
📧 academy@alphahedge.co.in
📞 +91-9434434455
🌐 www.alphahedgeacademy.com